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Sales Representative

2 months ago

Emeryville, California, United States Purple Inc Full time
About the Role

Purple Inc is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in driving sales and providing exceptional customer service to our clients.

Key Responsibilities
  • Greet and Assist Customers
    • Provide a warm and welcoming experience for customers upon entrance
    • Check on purchase orders and assist customers with their queries
  • Assess Customer Needs and Provide Recommendations
    • Understand customer needs and preferences to provide personalized product recommendations
    • Answer customer questions and concerns in a professional and courteous manner
  • Process Transactions and Manage Inventory
    • Use the point of sale (POS) system to conduct purchase transactions
    • Ensure merchandise is in-stock and displayed on shelves in a presentable manner
  • Upsell and Cross-Sell Products
    • Identify opportunities to upsell and cross-sell products to customers
    • Communicate product benefits and features to customers
  • Build Relationships and Provide Excellent Customer Service
    • Build lasting relationships with customers through exceptional customer service
    • Team up with coworkers to ensure customer satisfaction
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • 1+ years of experience working in a retail environment
  • Skills and Abilities
    • Excellent interpersonal communication skills
    • Customer service-oriented attitude
    • Ability to stay organized and manage time effectively
    • Basic math skills
    • Familiarity with POS system and inventory procedures a plus
What We Offer
  • Competitive Compensation
    • The compensation target range for this role is: $20.00
  • Purple Perks
    • Earn a Mattress
    • Purple Swag
    • Amazing Purple Products
Why Work at Purple Inc?
  • Make Your Mark
    • We value innovative thinking and empower employees to bring their ideas to life
  • Gain Unique Experience
    • Be a part of one of the fastest growing companies in Utah
  • Awesome Culture
    • Join a tight-knit team and enjoy working alongside industry experts