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Retail Sales Lead

2 months ago

Leawood, Kansas, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Sales Lead to join our team at our upcoming location at Town Center Plaza & Crossing in Leawood, KS.

Key Responsibilities
  • Provide a best-in-class retail store customer experience and support in Sales & Operations.
  • Enable customers to shop seamlessly between our website and retail stores using cutting-edge technology.
  • Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help customers Live their Passion.
  • Drive customer engagement inside and outside of the store environment through store events & promotions, community projects, and other initiatives.
  • Provide training and immediate feedback to associates on our Customer Experience Playbook and other performance expectations.
  • Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
  • Maintain store-merchandising guidelines that make the store easy to shop and add value to the customer's purchase journey.
  • Actively participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
  • Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify, communicate potential issues.
  • Unpack boxes for inventory as required.
Requirements
  • 1-year minimum of work experience within a retail environment. Prior retail management experience is a plus.
  • Knowledge and familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
  • Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity presents itself.
  • Familiar with retail inventory and P.O.S. systems.
  • Self-motivated, a good communicator with an innate ability to bring the best out in others.
  • The ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to work evenings, weekends, and national holidays.
  • This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
  • Applicants must be 18 years of age or older.
About TechStyleOS

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. With capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more, we help brands launch, scale, and grow across product categories and geographically. From predictive analytics to data-driven marketing and attribution, our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that are unrivaled in the fashion industry.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.