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Customer Engagement Representative

2 months ago

Brookfield, Illinois, United States Carl Laponte - State Farm Agent Full time
Position Overview
Benefits:
  • Opportunities for professional development
  • Generous paid leave
ROLE SUMMARY:
Carl LaPonte - State Farm Agent is in search of a meticulous and proactive individual to manage administrative responsibilities and support insurance professionals in attracting and retaining clientele. As an integral part of our organization, your attention to detail, dedication to client satisfaction, and sales-oriented mindset will position you for success in this dynamic environment. Your role as a committed team player in a fast-paced atmosphere will pave the way for career progression and financial growth.

We look forward to incorporating your passion and marketing skills into our team as we pursue shared success.

KEY RESPONSIBILITIES:
  • Develop and maintain client relationships while ensuring appropriate follow-up.
  • Provide prompt, accurate, and courteous customer service, which may include addressing inquiries about insurance, policy modifications, claims processing, and billing questions.
  • Adopt a client-focused approach to educate clients about available insurance options.
  • Exhibit outstanding communication skills to effectively meet customer needs and drive business development.
REQUIREMENTS:
  • Dedicated to providing exceptional customer service
  • Ability to secure a Life/Health License
  • Capable of achieving set marketing goals
  • Enthusiastic about customizing services to fulfill client needs
COMPENSATION AND BENEFITS:
  • Attractive salary with commission and bonuses
  • Comprehensive paid time off package
  • Potential for career advancement within our organization