Network Infrastructure Engineer

2 days ago


Dallas, Texas, United States Trace3 Full time

About the Role:


The Network Infrastructure Engineer will be responsible for maintaining and supporting the client's network infrastructure, including firewalls, routers, switches, wireless access points, and load balancers.


This role involves troubleshooting, configuring routing protocols, managing firewall policies, performing system recovery, and applying firmware updates.


The engineer will also manage VPN configurations, provide WAN connectivity support, and collaborate with vendors and ISPs to ensure network performance and security.


Additionally, the engineer will monitor network devices, respond to alerts, and perform proactive maintenance to ensure the stability and longevity of the network environment.


Key Responsibilities:



  • Perform configuration updates, firmware upgrades, and troubleshoot issues for firewalls, routers, switches, and wireless access points
  • Manage firewall policies, VPN configurations, NAT rules, and perform security updates
  • Handle break/fix services, root cause analysis, and network issue remediation
  • Monitor WAN links, manage ISP/vendor relationships, and resolve circuit issues
  • Use monitoring tools to track device health, respond to alerts, and maintain network inventory
  • Support wireless LAN systems and manage NetScaler load balancers for performance and availability
  • Work with third-party vendors for troubleshooting, hardware replacements, and support

Requirements:



  • Bachelor's degree in IT, Networking, or a related field (or equivalent experience)
  • 3-5 years of experience in network infrastructure support, including firewalls, routers, switches, and WAN/LAN environments
  • Proficiency in Cisco, Fortinet, Palo Alto, and VeloCloud technologies
  • Strong knowledge of routing protocols (BGP, OSPF, EIGRP) and VPN configurations
  • Experience with network monitoring tools and troubleshooting
  • Relevant certifications (e.g., CCNA, Fortinet NSE, Palo Alto PCNSE) preferred
  • Excellent problem-solving and communication skills

The Perks:



  • Comprehensive medical, dental, and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Stocked kitchen with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off

Trace3 is an equal opportunity employer.


Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs.


The range for this position in other geographic locations may differ.


Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.


Estimated Pay Range


$54,200-$78,700 USD


The Perks:



  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Stocked kitchen with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off

***To all recruitment agencies:


Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.



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