PC Support Specialist
6 days ago
At Cenergy International, we are seeking a highly skilled PC Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients and ensuring their computer systems are running smoothly.
Key Responsibilities:- Investigate and resolve computer user support requirements by answering questions about hardware and software.
- Install, modify, and make minor repairs to personal computer hardware and software systems.
- Provide technical assistance and training to system users.
- Collaborate with internal teams to ensure seamless support and resolution of technical issues.
- Trade school course completion, AA, or equivalent external training in computer repair.
- Considerable knowledge and understanding of personal computer operations, diagnosis, and repairs.
- Thorough skill proficiency in problem recognition, research, isolation, and resolution of personal computer hardware and software concerns.
- Ability to apply advanced skills in area of specialization.
- Ability to implement and effectively apply continuous improvement methods.
- Ongoing Training and Development Opportunities.
- Continuous Employment Development and Learning.
- 401K and Medical Coverage.
- Dental and Vision Insurance.
- Basic Life Insurance and AD&D.
- Long Term Disability and Voluntary Short-Term Disability.
We are a dynamic, diverse, woman-owned company that has provided stellar support to our clients globally for over 25 years. We hire extraordinary people who embody our core values of innovation, integrity, and trust. If you are a motivated and skilled individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.
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