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Market Operations Manager

2 months ago

Kansas City, Missouri, United States Bird Full time
Job Title: Market Manager II

At Bird, we're on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road users.

We're an ambitious, smart, and open-minded team that is passionate about our mission. Each day is unlike the last, as we're constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Job Summary

The Market Manager II role is a key position within Bird's Operations team. The successful candidate will work closely with the General Manager to drive business growth and development in Kansas City. We're looking for a strategic thinker who can start at a high level and dive deep into the details to ensure high-quality results.

Key Responsibilities
  • Develop and execute a successful launch strategy for Bird in Kansas City
  • Manage the end-to-end local operation, with support from the Operations leadership team
  • Track and report critical supply and demand metrics to optimize processes and drive results
  • Use data to creatively solve problems and drive business growth
  • Collaborate with the General Manager to meet ambitious operational goals
  • Build and lead a highly efficient and motivated operations team
  • Communicate effectively across the organization to ensure timely resolutions and quality control
Requirements
  • 3+ years of relevant experience, with at least 1+ year of experience managing team members
  • Self-motivated, energetic, and driven individual with the ability to learn new skills and grow with the role
  • Excellent communication and leadership skills
  • Strong Excel and data management skills
  • Experience solving complex problems and exercising good judgment in decision-making
Culture at Bird

We're a diverse and inclusive team that values different backgrounds, experiences, and perspectives. We're committed to creating a workplace where everyone feels comfortable and empowered to contribute their ideas.

We offer a range of benefits, including a generous employer-paid healthcare package, pre-tax spending accounts, mental health resources, and a work-from-home stipend. We're proud to be an equal employment opportunity employer and welcome applicants from all backgrounds.