Transportation Operations Center Dispatcher
2 weeks ago
Job Title: Transportation Operations Center Dispatcher
Department: Oregon Department of Transportation, Delivery & Operations Division – Region 2
Location: District 4 / Transportation Operations Center Dispatch Unit
Job Responsibilities:- Monitor transportation system conditions, radio communications, and weather conditions to ensure safe and efficient operations.
- Implement incident and weather-related response plans to minimize disruptions and ensure public safety.
- Coordinate with other agencies, dispatch centers, transportation operation centers, crews, law enforcement, and the Oregon Emergency Response System to ensure effective communication and response.
- Receive, input, and notify crews about maintenance or repair requests to ensure timely completion of tasks.
- Implement detour routes, including dispatching staff and equipment, to minimize disruptions and ensure public safety.
- Review, analyze, and maintain knowledge of statewide and regional standard operating guidelines, emergency operations plans, and TOC systems to ensure compliance and effectiveness.
- Work in a fast-paced environment with multiple conflicting priorities, making life-threatening decisions, and communicating with the public under confusing or crisis conditions.
- May be required to work extended hours, including nights, weekends, and holidays, to ensure 24/7 operations.
- Two years of public contact experience, including gathering, relaying, and providing information to others, and evaluating activities or incidents, and determining an appropriate course of action.
- One year of experience receiving and dispatching emergency requests using radio equipment, telephone, and/or computer.
- Successful completion of a Certified Emergency Communications Course may substitute for the one year of specialized experience.
- LED certification and ability to maintain current certification within 90 days of hire.
- Ability to pass a skills test.
We're seeking a highly skilled and experienced Transportation Operations Center Dispatcher to join our team. If you have a strong background in transportation operations, emergency communications, and public safety, we encourage you to apply.
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