Customer Service Associate

8 hours ago


Appleton, Wisconsin, United States State Farm Insurance Full time

Key Responsibilities:

Assist customers with inquiries, complaints, and policy changes.

Provide accurate and timely information regarding insurance products and services.

Process policy applications, renewals, and cancellations.

Handle billing and payment inquiries.

Resolve customer issues and complaints in a professional and efficient manner.

Collaborate with team members to ensure customer satisfaction.

Maintain accurate customer records and update information as needed.

Follow company policies and procedures to ensure compliance with insurance regulations.

Stay updated on industry trends and changes in insurance policies.

Continuously improve knowledge and skills through training and development opportunities.

About the Role:

This position is ideal for individuals who are passionate about delivering exceptional customer service and have a strong understanding of insurance products and services.



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