Loan Servicing Specialist

3 weeks ago

Colorado Springs, Colorado, United States ANB Bank Full time

At ANB Bank, we are committed to providing exceptional customer service and building meaningful relationships with our customers and within our communities.

As a Loan Servicing Specialist, you will be responsible for preparing, processing, booking, and verifying all documentation pertinent to consumer and commercial loans from all regions of ANB Bank.

You will maintain a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, Gramm-Leach-Bliley Act (GLBA), as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.

You will also maintain thorough understanding and continuing knowledge regarding, regulatory loan compliance, state laws, bank's credit policy, internal procedures, consumer disclosures, including but not limited to, TRID, RESPA, HMDA and any other overlapping areas of compliance related to loan documentation.

You will assist with and act as a reference point to lending staff in their various loan process and system duties.

You will deliver quality of service as defined by department standards.

Responsibilities include:

  • Processing and documentation of credit disputes (via E-Oscar or in-person at the branch).
  • Assist in collection and reporting of HMDA data.
  • Loan suspense, deferred fees and shadow suspense account reconciliation.
  • Escrow account maintenance and disbursements.
  • Flood insurance approval and tracking to ensure compliance with regulation and bank procedure.
  • Insurance exception tracking including working with insurance vendors to ensure compliance with the bank's procedures.
  • Flexibility in daily tasks when team needs assistance.
  • Follows policies and procedures and completes tasks accurately and on time.
  • Supports organization's goals and values.

Requirements:

  • Loan Servicing Specialist I: One year of prior banking experience; Basic understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable)
  • Loan Servicing Specialist II: At least two years of prior banking experience; Proficient understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures.
  • Loan Servicing Specialist III: At least four years of prior servicing related experience; Advanced understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures.

Work Schedule:

Monday - Friday, 8:00am - 5:00pm

Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran

ANB Bank is committed to providing Equal Opportunity in Employment.

The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees.

Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.

ANB Bank complies with the Equal Pay for Equal Work Act.

ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank.

If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate.

ANB Bank requests that applicant not provide information on age, date of birth or graduation date from any academic institution, including on resumes.

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