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Audio-Visual Event Support Specialist
2 months ago
Milestone Technologies is a leading global IT managed services provider dedicated to partnering with organizations to enhance their technology, infrastructure, and services. Our mission is to drive significant business outcomes such as digital transformation, innovation, and operational efficiency. With over 25 years of experience, we have a proven track record of supporting industry-leading enterprise clients who are outpacing market growth. Our expertise spans Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. At Milestone, we cultivate a collaborative and inclusive environment that empowers our employees to achieve their fullest potential.
Job OverviewThe AV Events Team is responsible for delivering comprehensive support throughout the lifecycle of large-scale corporate events. We are seeking an Audio-Visual Event Support Specialist to provide essential event support services. This role may include assisting with the initiation of in-room presentations, offering dedicated technical assistance for in-room AV equipment, and may require flexible working hours, including evenings and weekends.
Key Responsibilities- Serve as the primary technician for event production, handling roles such as A1, A2, Graphics, or Technical Director based on event requirements.
- Set up, configure, and operate AV equipment to ensure seamless event execution.
- Maintain an advanced understanding of current audio and video standards and technologies.
- Act as the main point of contact for all audio and video production elements during events.
- Ensure high-quality production for both streaming and in-person experiences.
- Utilize the run-of-show document to guide event flow effectively.
- Collaborate with team members to execute event elements before and during shows.
- Participate in pre-event production meetings to clarify responsibilities.
- Test all playback elements to ensure proper functionality.
- Monitor event content closely to maintain quality standards.
- Manage audio levels and video feeds for recordings with precision.
- Program and operate switchers, graphics, mixers, microphones, and other audio equipment.
- Oversee gear configuration upgrades and innovate new show elements.
- Assist presenters with microphone placement and tracking.
- Organize and manage handheld microphones and additional equipment as necessary.
- Reset event spaces to pre-production conditions post-event.
- Communicate effectively with Executive Leadership and support staff for high-profile events.
- Engage with clients and various departments within the organization.
- Detail-oriented and self-motivated individual.
- Ability to multitask and prioritize tasks to meet deadlines.
- Adaptable and capable of working well with diverse personalities.
- High level of professionalism and composure under pressure.
- Independent worker with the initiative to seek guidance when necessary.
- Ability to simplify complex AV technical information for non-experts.
- Bachelor's degree preferred, but relevant experience and skills are also valued.
- Preferred Certifications: AVIXA CTS.
- Previous experience in corporate event settings.
- Knowledge of AV signal flow and troubleshooting.
- Familiarity with various AV equipment, including routers, switchers, recording devices, audio mixers, microphones, lighting boards, cameras, and software such as Zoom, Google Suite, Keynote, Slack, Dante Controller, Smaart 8, Mbox/Qlab/Playback Pro/Quicktime.
- Report any equipment failures to the AV team promptly.
Estimated Pay Range: The estimated pay range for this position is USD $29.42 /Hr. - USD $35.00/Hr. and is classified as a Non-Exempt role. Actual compensation will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & InclusionAt Milestone, we are committed to fostering a workplace that reflects the diverse communities we serve. We believe that creating an inclusive culture that champions equity and belonging is essential for our success. We provide equal employment opportunities for all applicants and employees, ensuring that all qualified candidates receive consideration without discrimination based on race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other protected category. We also make reasonable accommodations for disabled applicants and employees.
We value the unique backgrounds, cultures, experiences, knowledge, and perspectives that each individual brings to our global community. Our recruitment team looks forward to connecting with you.
This position may require individuals on-site to be fully vaccinated against COVID-19.
