Member Team Lead

6 hours ago


Dothan, Alabama, United States Sam's Club Full time
Job Summary

As a Member Team Lead at Sam's Club, you will be responsible for leading a team of associates in providing exceptional customer service and sales experiences to our members. You will be the face of our club, ensuring that every member interaction is positive and memorable. Your leadership skills, attention to detail, and ability to multitask will be essential in driving sales growth, improving member satisfaction, and maintaining a positive work environment.

Key Responsibilities
  • Lead a team of associates in providing exceptional customer service and sales experiences to members
  • Develop and implement sales strategies to drive sales growth and improve member satisfaction
  • Monitor and maintain a clean and organized store environment, ensuring that all areas are well-stocked and visually appealing
  • Collaborate with other departments to ensure seamless execution of sales promotions and events
  • Provide coaching and feedback to associates to improve their performance and skills
  • Manage inventory levels, including ordering and receiving merchandise
  • Process transactions accurately and efficiently, including handling returns and exchanges
  • Maintain a positive and professional attitude, even in high-pressure situations
Requirements
  • 6 months retail experience, including operating front-end equipment and providing customer service
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Strong leadership and communication skills
  • Ability to multitask and prioritize tasks effectively
  • Basic math skills and accuracy with handling cash and operating a cash register
  • Ability to lift up to 25 pounds and stand for long periods of time
What We Offer
  • Competitive hourly wage
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Paid time off, including PTO and parental leave
  • Opportunities for career advancement and professional growth

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