Phone Support Agent

4 days ago


San Antonio, Texas, United States Fresh Form Draft Full time

We're looking for a highly skilled Call Center Support Specialist to join our team at Fresh Form Draft. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, answering their questions, and resolving any issues that may arise.

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This is a great opportunity to work with a dynamic and supportive team, where you'll have the chance to develop your skills and expertise in a fast-paced and challenging environment. Our team is passionate about delivering outstanding customer experiences, and we're looking for someone who shares our enthusiasm and commitment to excellence.

About the Position:
  • Handle inbound and outbound calls, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with our sales and marketing teams to provide seamless support to our clients.
  • Use your problem-solving skills to troubleshoot complex issues and find effective solutions.

The estimated salary for this position is $45,000 to $57,000 per year, based on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and professional development.

Requirements:
  • High school diploma or equivalent; additional education or certifications are a plus.
  • Proven experience in a customer-facing role, preferably in a call center environment.
  • Excellent communication and interpersonal skills.


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