Phone Support Professional
2 weeks ago
Job Description: The Phone Support Professional will provide exceptional customer service by addressing customer inquiries and resolving issues in a timely and professional manner.
Main Responsibilities:
- Provide accurate and helpful responses to customer inquiries;
- Use active listening skills to understand customer concerns and needs;
- Empower customers to take control of their accounts and make informed decisions;
- Maintain confidentiality and handle sensitive information with discretion.
What We Offer:
- A competitive salary range of $55,000 - $70,000 per year;
- A dynamic and inclusive work environment;
- Ongoing training and development opportunities;
- A comprehensive benefits package.
About Us: At Mass Markets, we strive to exceed customer expectations by providing personalized support and expert guidance. If you're a customer-focused individual with excellent communication skills, we'd love to hear from you
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