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Assistant Team Leader
2 months ago
We are seeking a highly motivated and experienced Assistant Team Leader to join our team at pOpshelf. As a key member of our store operations team, you will be responsible for maintaining a clean and well-organized store environment, while assisting the Store Team Leader in creating a customer-first culture.
Key Responsibilities- Customer Service: Provide exceptional customer service to exceed customer expectations, greet and assist customers, and operate cash registers and scanners to itemize purchases.
- Store Operations: Assist the Store Team Leader in creating and supporting a customer-first store culture, model product knowledge and selling techniques to enhance the customer experience, and facilitate merchandising the store to create an appealing environment.
- Inventory Management: Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Team Leadership: Assist the Store Team Leader with scheduling employees, providing adequate training, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
- Financial Management: Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices, and cash control procedures.
- Education: High school diploma or equivalent strongly preferred.
- Experience: One year of experience in a specialty retail environment preferred, with six months of supervisory or team lead experience.
- Skills: Ability to read and interpret documents, perform mathematical calculations, and develop and maintain organization and attention to detail.
- Physical Demands: Frequent walking and standing, frequent bending, stooping, and kneeling, and occasional lifting of up to 40 pounds.
- Environmental Factors: Fast-paced environment, moderate noise level, exposure to strong scents and fragrances, and occasional exposure to outside weather conditions.