Assistant Team Leader
3 weeks ago
About pOpshelf
pOpshelf is a fun and stress-free shopping destination for everyday and special items. Our goal is to provide Fun Finds for Less through a unique shopping experience. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5.
Responsibilities
The Assistant Team Leader plays a crucial role in maintaining a clean, well-organized store while assisting the Store Team Leader in creating a customer-first store culture. This includes supervising store employees, managing merchandise, completing paperwork, and preparing deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
Key Responsibilities:
- Provide exceptional customer service to exceed customer expectations.
- Assist the Store Team Leader in creating and supporting a customer-first store culture.
- Model product knowledge and selling techniques to enhance the customer experience.
- Facilitate merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at pOpshelf.
- Rotate product to create eye-catching displays to drive sales.
- Assist Store Team Leader with educating store team about store products.
- Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience.
- Ensure condense and reset standards are maintained consistently each day.
- Open and close the store a minimum of two days per week.
- Assist Store Team Leader with scheduling employees, providing adequate training, and ensuring employee compliance with company policies and procedures.
- Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking, and rotating merchandise on shelves.
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Assist in implementation and maintenance of plan-o-zones.
- Assist in ensuring financial integrity of the store through strict cashier accountability, key control, and cash control procedures.
Requirements
The ideal candidate will have:
- A high school diploma or equivalent.
- One year of experience in a specialty retail environment.
- Six months of supervisory or team lead experience.
Working Conditions and Physical Requirements
The Assistant Team Leader will work in a fast-paced environment with moderate noise levels. The role requires frequent walking and standing, frequent bending, stooping, and kneeling, and occasional lifting of up to 40 pounds. The Assistant Team Leader may be occasionally exposed to outside weather conditions, wet floor surfaces, and household and industrial cleaning solutions.
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