Assistant District Manager II

4 weeks ago


Annapolis, Maryland, United States Liberty Military Housing Full time
Job Summary

We are seeking a highly skilled and experienced Assistant District Manager II to join our team at Liberty Military Housing. As a key member of our operations team, you will be responsible for assisting the District Manager with the day-to-day operations of a multi-family residential community.

Key Responsibilities
  • Assist the District Manager with resident relations, customer service follow-up, supervision of on-site personnel, and various administrative functions.
  • Directly responsible for the bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
  • Assist with the community budget and achievement of operational and financial goals.
  • Assist with various duties, including training, coaching, and supervision of office staff.
  • Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
  • Maintains accurate records of all bookkeeping transactions; adjusts ledgers, prepares and reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.
  • Provides constant vendor/contractor communications concerning billing and invoicing.
  • Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
  • Assists and mentors Customer Service Representatives and other office staff with duties and resident relations.
  • Performs other general office duties, i.e. phones, filing, special projects, and assignments, as needed.
  • Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
  • Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
  • May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained according to LMH's quality standards.
Requirements
  • 2 or more years of residential property management experience, supervisory experience preferred.
  • Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
  • Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.
  • Effective communication and interaction with management team, military partners, co-workers, vendors, or residents; must be available to work a flexible schedule, including weekends, off-hours, and emergencies, as required.
  • Ability to travel to other regional locations for work, training, meetings, and other work-related activities.
Benefits
  • Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness.
  • Medical/Dental/Vision Insurance
  • ~ 401k Retirement Plan w/company match
  • ~ Employee Stock Ownership plan
  • ~ 10 Paid Holidays per year
  • ~Medical/Dental/Vision insurance eligible after 30 days of full-time employment.


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