Front Desk Associate Part Time
23 hours ago
The Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires sales experience and confidence, as well as customer service experience and computer/technology proficiency.
Key Responsibilities:- Drive membership sales through health and wellness education
- Drive key performance indicators - average ticket price and rebook ratio - through memberships, service, add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer - responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
- Confidence in selling services and products
- Ability to connect with customers (both canine and human) and provide outstanding customer service
- Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
- Effective communication with team members and dog parents (in person and on the phone)
- Independently solve problems using Scenthound values and culture as a guide
- Attention to detail
- Time-management; Scheduling appointments efficiently
- Accountability; hold oneself and others to Scenthound standards
$15.00 - $16.50 per hour
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Front Desk Associate
1 month ago
Denville, New Jersey, United States Scenthound Full time{"title": "Sales & Front Desk Associate", "description": "About the PositionThe Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer.Key ResponsibilitiesDrive membership sales through health and wellness educationDrive key performance indicators - average ticket price...
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Front Desk Associate
1 month ago
Denville, New Jersey, United States Scenthound Full time{"title": "Sales & Front Desk Associate", "description": "About the PositionThe Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer.ResponsibilitiesDrive membership sales through health and wellness educationDrive key performance indicators - average ticket price and...
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Front Desk Associate
1 month ago
Denville, New Jersey, United States Scenthound Denville, NJ Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Front Desk Associate at Scenthound Denville, NJ.Key ResponsibilitiesDrive membership sales through health and wellness education and exceptional customer serviceManage cash drawer and perform daily cash handlingDevelop membership leads and follow...
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Front Desk Associate
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Denville, New Jersey, United States Scenthound Full timeAbout the PositionThe Sales and Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer.Key ResponsibilitiesDrive membership sales through health and wellness educationDrive key performance indicators - average ticket price and rebook ratio - through memberships, services,...
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