Seasonal Retail Sales Associate
1 month ago
We are a leading luxury beauty destination and Macy's, Inc. nameplate, committed to creating a brighter future with bold representation for all. Our mission is to serve people and embrace our purpose to be the ultimate specialist in the beauty of every individual.
Job SummaryWe are seeking a Seasonal Bluemercury Beauty Expert to drive sales and optimize customer service throughout their client interactions while building relationships. As a beauty advocate, you will consistently role model a best-in-class service experience by assisting our clients and meeting their beauty needs.
Key Responsibilities:- Build Client Relationships: Develop and maintain strong, personalized relationships with customers, providing a welcoming and inclusive atmosphere for all.
- Share Your Product Expertise: Possess extensive knowledge of beauty products across various categories, including skincare, makeup, haircare, and fragrances, and continuously update knowledge on the latest products and trends in the beauty industry.
- Customize Recommendations: Offer tailored product recommendations based on individual client needs, preferences, and skin types, conducting product demonstrations and providing application tips to enhance customer experience.
- Sales & Promotion: Drive sales through effective communication of product benefits and promotions, encouraging repeat business by informing customers about loyalty programs and upcoming events.
- Support Inventory Management: Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
- Participate in Educational Workshops: Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
- Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
- Focused on upholding dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve.
- Proven experience in retail, preferably in the beauty industry.
- Strong interpersonal and communication skills.
- Passion for beauty and staying updated with the latest trends and products.
- Ability to work flexibly, including weekends and evenings.
- High school diploma or equivalent; beauty certification is a plus.
- Flexible availability, including days, evenings, weekends, and holidays.
- Self-motivated, stays current, and supports operational excellence.
- Strong interpersonal skills and ability to communicate and share knowledge.
- Resourceful and able to adapt quickly to changing priorities.
- 1-2 years of direct experience is required.
- Advanced authority and expertise in a specific brand is preferred.
- An inclusive, challenging, and refreshingly fun work environment.
- Empowerment to perform impactful work with tangible results.
- Commission and bonus opportunities.
- Merchandise discounts and gratis.
- Paid time off (PTO) for full-time hourly employees.
- Coverage across medical, dental, vision, and 401K.
- Advancement opportunities and mentorship to grow your career.
- Employee Assistance Program (mental health and financial literacy resources).
- Fully Funded education benefits may include 100% of tuition, books, and fees.
- Colleague Resource Groups (CRGs), give-back/volunteer opportunities.
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