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Clinical Team Manager
2 months ago
VITAS Healthcare is seeking a highly skilled and compassionate Clinical Team Manager to lead our Patient Care Team. As a key member of our interdisciplinary team, you will be responsible for ensuring that patients and families receive continuity and quality of care from admission to discharge or transfer to bereavement.
Key Responsibilities- Leadership and Clinical Oversight
- Direct all patient care services for the team, including volunteer and bereavement, and ensure that services are rendered as integrated components of the interdisciplinary plan of care.
- Collaborate with both the team physician and the attending physician as needed and act as the clinical resource for the interdisciplinary team.
- Staff Supervision and Management
- Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator.
- Assure staff competence and performance levels through making field visits, evaluating documentation and providing team-based in-services on Vitas values, hospice principles and practices and specific team growth needs.
- Quality Improvement and Regulatory Compliance
- Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies.
- Participates in performance improvement activities to respond to service issues and challenges, and documentation issues.
- Customer Service and Sales/Marketing
- Assures that service issues with patients/families or internal customers are resolved promptly and satisfactorily.
- Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance.
- Cost Containment
- Verifies treatments, staffing and supplies.
- Monitors resources and utilization of clinical operations including but not limited to labor, pharmacy, medical supplies, equipment and mileage.
- Professional Development
- Attends in-services, educational seminars and workshops.
- Develops and achieves professional growth goals and objectives.
- Reliable transportation with appropriate license and insurance coverage for driver and passengers.
- Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care.
- Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement.
- Working knowledge of VITAS information system (Vx) and the ability to utilize management reports.
- Two years successful supervisory experience or equivalent in a health care organization.
- Bachelor's degree in Nursing or related field from an accredited college or university or the international equivalent preferred.
- Current and valid R.N. License to practice in the state where the VITAS program is located.
