Automotive Sales Professional

2 days ago

Saint Albans, Vermont, United States RBM Of Atlanta Full time
Join Our Team as a Mercedes-Benz Sales Consultant

RBM of Atlanta is a privately owned and family-operated Mercedes-Benz dealership with a strong focus on employee satisfaction, which enables us to provide exceptional customer service.

We are proud to have been awarded "Best of the Best" from Mercedes-Benz for 2023 and are Georgia's only 9-time winner. Additionally, we are recognized as a J.D. Power Dealer of Excellence and the first Mercedes-Benz dealer to be honored for 6 consecutive years.

We have the largest service center and the largest parts inventory in the state of Georgia, making us a leader in the industry.

We are deeply established in the southeast and have been Atlanta's Mercedes-Benz Connection since 1964.

Benefits:
  • Competitive compensation based on qualifications and experience
  • Paid vacation time
  • Great work-life balance with a 5-day work week
  • Paid training and certification
  • Flexibility to train associates familiar with other brands, including BMW, Lexus, Infiniti, Acura, Cadillac, Honda, Toyota, Ford, GM, Chrysler, Nissan, etc.
  • Many career paths in both service and sales available
  • Insurance and retirement benefits available
  • Medical and dental coverage
  • Company contribution to Health Savings Account for eligible HDHP participants
  • Long-term and short-term disability insurance
  • $25,000 company-paid life insurance for full-time employees (additional coverage available)
  • 401(k) retirement plan with company match
  • Employee discounts for parts, service, and vehicle purchases
  • Onsite parking
Job Responsibilities:

The Sales Consultant is responsible for selling new and pre-owned vehicles at dealership gross profit, volume, and customer satisfaction standards.

This position includes four broad areas of activity: disciplined personal work habits, prospecting, selling, and follow-up.

Build and maintain excellent relationships with our customers. Delight customers and provide service after-the-sale to ensure High Manufacturer CSI customer satisfaction survey scores and positive social media reviews.

Follow-up on all sales leads from a variety of sources, including phone, walk-ins, internet, etc.; maintain all prospect and customer interactions on CRM system; follow the established dealership sales processes.

Keep abreast of vehicles' features, conditions, and warranty status of new & used vehicle makes and models, trim levels, features, accessories, etc., and how they benefit customers.

Keep abreast of current and incoming inventory.

Demonstrate new and pre-owned vehicles (includes test drives).

Deliver vehicles to customers to ensure they understand the vehicle's operating features, warranty, and paperwork.

Introduce customers to the service department and work with the service department to ensure ongoing customer satisfaction.

Know and understand equity and values, and be able to explain depreciation to the customer.

Know and understand the federal, state, and local laws which govern retail auto sales.

Abide by company policy and departmental best practices and procedures and perform other duties as assigned.

Requirements and Qualifications:
  • Prior to being employed, applicants for employment must participate in RBM's normal screening process, which includes completing a full employment application, satisfactory criminal, credit, and driving records checks (where applicable), in-person interviews, and other inquiries.
  • High school diploma or the equivalent.
  • Authorized to work in the USA for any employer.
  • All applicants must have a clean driving record and must be insurable.
  • Basic communication and problem-solving skills.
  • Basic mathematical skills using American units of measure.

Work is conducted inside, outside, in proximity to moving vehicles, and driving on public roadways.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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