Ford Warranty Administrator

4 weeks ago


Elgin, Illinois, United States Hopkins Ford Full time
Job Summary

Ron Hopkins Ford is seeking a highly motivated and organized individual to join their team as a Warranty Administrator. The successful candidate will be responsible for processing and managing warranty claims, ensuring timely and accurate resolution of customer issues.

Key Responsibilities
  • Process and file all open OEM warranty claims
  • Maintain current warranty A/R status, including correction and resubmittal and claim reconciliation
  • Ensure warranty claims are appealed with OEM guidelines
  • Ensure warranty parts are returned within OEM guidelines
  • Responsible for department paperwork filing
  • Print/post departmental benchmarks
  • Maintain administrative benchmarks, i.e. invoicing throughput
  • Maintain/monitor Procare database
  • Coordinate all future centralized warranty administration
  • Prepare schedules for payroll and recordkeeping purposes, i.e. vacation time, sick time, overtime equalization, etc.
What We Offer
  • Training and mentorship program
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • 401(k) Savings Plan
  • Basic Life Insurance
  • Discounts on Products and Services
  • Flexible Schedules
  • Work Life Balance


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