Repair and Maintenance Coordinator

5 days ago


Orlando, Florida, United States LMG Full time
Job Summary

We are seeking a highly organized and detail-oriented Repair and Maintenance Coordinator to join our team at LMG. As a key member of our maintenance team, you will provide administrative support to our Maintenance Engineer Supervisor and assist in the repair and maintenance of our audio visual equipment.

Key Responsibilities
  • Log and Track Maintenance Requests: Receive and log incoming items into our maintenance computer system, determine item priority, and create service tickets.
  • Coordinate Maintenance Activities: Issue work to maintenance staff, track open service issues, and report on the status of units in service.
  • Order and Receive Parts: Communicate with manufacturers or parts depots to order parts for needed repairs, check receipt of parts, and issue received parts to staff.
  • Update Maintenance Status: Receive repaired units, enter data to update maintenance status in the computer system, and prepare and annotate completed service tags.
  • Maintain Parts Inventory: Check units in queue to determine priorities and status, and maintain parts inventory accuracy.
  • Communicate with Customers: Prepare service estimates for third-party repairs, issue return authorization numbers for units under warranty, and communicate status of repairs to customers.
  • Administrative Support: Assist in answering departmental telephones, determine caller's needs, and provide general administrative support to the maintenance team.
Requirements
  • High School Diploma or Equivalent
  • Strong Computer Skills
  • Detail-Oriented
  • Database Management Skills
About LMG

LMG is a leading provider of video, audio, and lighting solutions to conventions and meetings, international concert tours, nationally televised events, and Fortune 500 company presentations. We take pride in offering a comprehensive and competitive employee benefits program, including paid time off, holidays, jury duty pay, and bereavement time. We are an equal opportunity employer and comply with all applicable leave laws, including FMLA.



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