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Hotel Operations Manager

2 months ago


Alpharetta, United States HEI Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled Front Office Manager to join our team at HEI Hotels & Resorts. As a key member of our operations team, you will be responsible for ensuring that our guests receive exceptional service and that our front office operations run smoothly and efficiently.

Key Responsibilities
  • Guest Service Standards: Ensure that our guests receive the highest level of service during their stay, from arrival to departure.
  • Staffing and Supervision: Optimize staffing levels and supervise labor to ensure that our front office operations are running efficiently.
  • Operating Supplies: Manage our operating supplies effectively to minimize waste and ensure that we have the necessary resources to provide excellent service.
  • Proactive Monitoring: Continuously monitor our front office operations to identify areas for improvement and implement changes as needed.
Requirements

To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced environment. You will also need to have a strong understanding of hotel operations and be able to analyze data to make informed decisions.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.