Front of House Ambassador
4 days ago
Discover a career opportunity that combines your passion for delivering exceptional customer experiences with the excitement of working in a fast-paced restaurant environment. As a Lead Host at COQODAQ, you will be responsible for creating a warm and welcoming atmosphere for our guests from the moment they step into our restaurant.
About COQODAQCOQODAQ is a vibrant new concept from Gracious Hospitality Management, known for its Michelin-starred restaurants. We pride ourselves on providing outstanding hospitality experiences that exceed our guests' expectations.
The RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Lead Host. In this role, you will be responsible for:
- Maintaining the front-of-house area, including the host stand, coat check, and restrooms
- Managing reservations, including coordinating with the Maitre D' and Events Department
- Providing exceptional customer service, ensuring that every guest feels welcome and valued
- Working collaboratively with the management team to ensure seamless service delivery
Your key responsibilities will include:
- Welcoming guests and checking them in, escorting them to their tables, and ensuring a smooth dining experience
- Managing the reservation grid, ensuring optimal seating patterns and efficient service delivery
- Communicating with guests, management, and other staff members to ensure a cohesive and high-quality experience
- Maintaining a clean and organized workspace, adhering to company standards
- Developing relationships with VIP guests, responding to their needs, and ensuring their loyalty
To be successful in this role, you will need:
- A minimum of 1 year of experience in a similar position, preferably in a high-volume restaurant environment
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, management, and colleagues
- Strong organizational and time-management skills, with attention to detail and ability to multitask
- Ability to lift up to 50 pounds and stand for long periods
- Availability to work flexible hours, including evenings, weekends, and holidays
As a valued member of our team, you can expect:
- A competitive salary of $23-$25 per hour
- A comprehensive benefits package, including medical, dental, and vision coverage
- Opportunities for career advancement and professional growth
- A fun and dynamic work environment, with a focus on teamwork and collaboration
- Recognition and rewards for outstanding performance
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