Phone Sales and Customer Success Specialist

16 hours ago


Houston, Texas, United States Health Matching Account Services Full time

Job Description:

The Health Matching Account Services team is seeking a skilled Sales and Service Ambassador to join our dynamic call center. As a key member of our sales team, you will be responsible for engaging with existing and potential customers, providing exceptional customer service, and driving sales growth.

About the Role:

This is a full-time position that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. You will be responsible for handling inbound and outbound calls, responding to customer inquiries, and meeting sales targets.

What We Offer:

We offer a competitive salary of $43,200 per annum, plus commission, and a comprehensive benefits package. Our team is passionate about delivering excellent customer service, and we are committed to helping you succeed in your role.

Key Responsibilities:

  • Handle inbound and outbound calls, responding to customer inquiries and resolving issues in a timely manner
  • Meet sales targets by promoting our products and services to existing and potential customers
  • Provide exceptional customer service, ensuring high levels of satisfaction and loyalty
  • Work collaboratively with the sales team to achieve shared goals and objectives

Requirements:

  • High school diploma or equivalent required; associate's degree or higher preferred
  • Minimum 3 years' experience in phone sales or customer service
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and meet sales targets

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