Industrial Customer Support Specialist

7 days ago


West Chester, Pennsylvania, United States PrideStaff Full time

Job Overview:

This customer service representative role is based in West Chester, OH, and involves working with a local industrial components company. The successful candidate will have excellent communication skills and be able to work independently and as part of a team.

Responsibilities:

  • Serve as the primary point of contact for client inquiries and support
  • Respond to client questions via phone, email, and chat in a timely and professional manner
  • Process orders, returns, and exchanges accurately and efficiently

Requirements:

  • 1-3 years of customer service experience, preferably in a related industry
  • High school diploma or equivalent; associate's or bachelor's degree a plus
  • Ability to work independently and as part of a team

Benefits:

  • Competitive salary: $19-$22/hour
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Professional development and training opportunities


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