Industrial Customer Support Specialist
7 days ago
Job Overview:
This customer service representative role is based in West Chester, OH, and involves working with a local industrial components company. The successful candidate will have excellent communication skills and be able to work independently and as part of a team.
Responsibilities:
- Serve as the primary point of contact for client inquiries and support
- Respond to client questions via phone, email, and chat in a timely and professional manner
- Process orders, returns, and exchanges accurately and efficiently
Requirements:
- 1-3 years of customer service experience, preferably in a related industry
- High school diploma or equivalent; associate's or bachelor's degree a plus
- Ability to work independently and as part of a team
Benefits:
- Competitive salary: $19-$22/hour
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Professional development and training opportunities
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