HVAC Service Support Specialist

4 days ago


West Chester, Pennsylvania, United States Virtually Connected Full time

Virtually Connected is seeking an experienced HVAC Service Support Specialist to join our team. The successful candidate will have a strong background in the HVAC industry and excellent administrative skills.

About the Role

This role offers a competitive salary of $65,000 per year, plus benefits and opportunities for career growth.

Key Responsibilities

The HVAC Service Support Specialist will be responsible for:

  • Collaborating with the Service Manager and Field Service Technicians to streamline daily tasks;
  • Taking ownership of document control, ensuring accurate and organized record-keeping;
  • Managing the filing of reports and documentation in a systematic and accessible manner;
  • Actively participating in mentorship opportunities, including traveling to job sites to gain practical experience (up to 25% of working time);
  • Contributing to the continuous improvement of processes and procedures within the support function;
  • Maintaining a proactive and solution-oriented approach to problem-solving.

To succeed in this role, you will need:

  • Previous experience in the HVAC industry;
  • Previous experience in an administrative or support role (a plus);
  • Microsoft Office proficiency;
  • Mechanical aptitude;
  • Attention to detail.
Why Work for Virtually Connected?

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are passionate about the HVAC industry and have excellent administrative skills, we encourage you to apply.



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