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Customer Service Representative

1 month ago

Denton, Texas, United States CarMax Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.

Key Responsibilities
  • Provide personalized support to customers throughout the car-buying process
  • Conduct vehicle condition assessments and communicate findings to customers
  • Process sales paperwork and ensure accuracy of documentation
  • Manage repair orders and ensure timely completion of repairs
  • Collaborate with colleagues to achieve sales goals and provide excellent customer service
Requirements
  • High school diploma or equivalent required
  • Previous sales and customer service experience preferred
  • Valid driver's license required
  • Basic skills with Microsoft Office Suite preferred
About CarMax

CarMax is a leading retailer of used cars, with a commitment to delivering an honest and transparent customer experience. We are proud to be recognized as one of the FORTUNE 100 Best Companies to Work For and are dedicated to helping our associates grow their careers and achieve their best.