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Patient Care Specialist

2 months ago

Dover, Delaware, United States ZOLL LifeVest Full time
Position Title: Patient Care Specialist

Independent Contractor Role

Attractive Fee-for-Service Structure

Flexible Scheduling Options

Innovative Medical Technology

*Bilingual Candidates Preferred

ZOLL Medical Corporation's Cardiac Management Solutions division is dedicated to creating products that safeguard and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and related technologies.

Heart disease remains the primary cause of mortality for both genders in the U.S. By joining ZOLL, you will play a crucial role in ensuring that cardiac patients receive the essential therapy they require. The LifeVest has already been utilized by countless patients, contributing to numerous lives saved.

Ideal Candidates Include (but are not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomist, RCIS, CVT, EKG Technician, etc. All applications will be assessed individually.

Overview:

The Cardiac Management Solutions division of ZOLL is looking for a Patient Care Specialist to operate as an independent contractor, responsible for training patients on the proper use and maintenance of the LifeVest.

The LifeVest is designed for patients at risk of sudden cardiac arrest (SCA), offering protection during their fluctuating health conditions. Its lightweight design ensures patients can engage in their daily activities while feeling secure against SCA.

This role is ideal for healthcare professionals with experience in patient care and education, providing an opportunity to enhance their income. Typically, LifeVest patients are in the hospital awaiting discharge, and the Patient Care Specialist will set up the equipment and instruct patients and their caregivers on its use and care. Follow-up with patients is also essential to ensure understanding and satisfaction. PSRs enjoy the flexibility to accept or decline assignments based on their availability, with most tasks scheduled during free time—before or after work, or on days off.

Key Responsibilities:
  • Communicate with caregivers and family members to arrange services
  • Be open to assignments that may occur during the day, evenings, or weekends
  • Travel to patients' residences and healthcare facilities to deliver services
  • Educate patients and their caregivers on the operation of the LifeVest
  • Program the LifeVest according to the physician's instructions
  • Assess the patient and determine the appropriate garment size
  • Review necessary documentation with the patient and obtain their signature
  • Submit signed Patient Agreement and WEAR Checklist to ZOLL within 24 hours of service
  • Manage inventory of devices and garments
  • Disclose any familial relationships with potential referral sources
Qualifications:
  • Minimum of 1 year of patient care experience
    • Experience must be in a professional, paid setting (not as a family caregiver)
  • Patient care experience must be clearly outlined on the resume
  • Successful completion of a background check
    • Candidates from Florida and Ohio must undergo a level 2 screening, with costs not covered by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Possession of a valid driver's license and car insurance or valid state ID
  • Willingness to pay a $30 annual DME fee, deducted from a completed Work Order
  • Willingness to cover costs for additional vendor credentialing (e.g., RepTrax) if required in specific locations