Medical Office Coordinator

4 hours ago


Holland, Michigan, United States Intercare Health Network Full time
Job Summary

We are seeking a highly skilled and compassionate Front Office Specialist to join our team at InterCare Health Network. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless and efficient patient experience.

Key Responsibilities
  • Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
  • Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
  • Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
  • Front Desk Management: Answer and direct phone calls in a professional and timely manner, keep the reception area organized and tidy, and perform various administrative duties.
Requirements
  • Education: High School Diploma required.
  • Communication Skills: Proactive and confident communicator with excellent written and verbal skills.
  • Organizational Skills: Detail-oriented with excellent organizational skills, able to juggle and prioritize multiple high-priority tasks.
  • Technical Skills: Proficient with Microsoft Office Suite or related software.
  • Teamwork: Excellent team player with the ability to establish and maintain positive relationships with patients, team members, and stakeholders.
What We Offer

At InterCare Health Network, we offer a competitive compensation and benefits package, including vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short-term and long-term disability insurance.

We believe in providing a work environment that is rewarding and challenging, and we are committed to helping our employees grow and develop in their careers.



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