Healthcare Service Representative

1 day ago


Fort Worth, Texas, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a talented Client Care Specialist to join our team at Serenity Healthcare, LLC. As a Client Care Specialist, you will be responsible for connecting patients with life-changing treatments and providing exceptional customer service.

Key Responsibilities

  • Take inbound calls and connect patients to treatment options
  • Provide education and support to patients regarding TMS and Ketamine treatments
  • Coordinate with clinics to ensure seamless patient care
  • Perform other duties as needed to support the team

Requirements

  • High school diploma or equivalent
  • Previous customer service experience
  • Strong communication and problem-solving skills
  • Ability to work well in a fast-paced environment

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and advancement
  • Competitive compensation and benefits package
  • Additional pay for fluent Spanish/English speakers

At Serenity Healthcare, we are committed to providing exceptional care to our patients. If you are a motivated and compassionate individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.



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