Service Coordinator

3 days ago


San Antonio, Texas, United States University Health Full time
Job Summary

The Service Coordinator-Non-Clinical (SC-NC) plays a vital role in supporting medical, behavioral, and social support staff within the Service Coordination team. This position requires a holistic approach to evaluating STAR Kids Members' individual dynamics, needs, and preferences. The SC-NC provides education and health-related information to Members, their Legal Authorized Representatives, and their Support Network. Key responsibilities include direct and indirect service coordination support, clerical duties, and generating required reports. The SC-NC must comply with University Health's and CFHP's policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients, and guests.

Requirements
  • A high school diploma or General Education Degree (GED) is required. A Bachelor's degree is preferred.
  • Direct experience working with children and young adults with disabilities (and similar conditions or behaviors) in three of the last five years is necessary.
  • Knowledge of e-mail and utilization management tools is preferred.
  • Experience with healthcare application systems is desirable.
  • A Medical Assistant diploma from an accredited school or certification from an approved credentialing body for medical assistants is desirable.

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