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Scheduling Coordinator

4 weeks ago

Atlanta, Georgia, United States Elizabeth Gallo Court Reporting, LLC Full time
About Us

Elizabeth Gallo Court Reporting, LLC is a leading provider of legal support services in Georgia. We pride ourselves on our excellent reputation and office culture, which has earned us a spot on ABC's Best Places to Work for four years.

Job Description

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of our legal proceedings scheduling process.

Key Responsibilities:
  • Input legal proceeding schedulings into our database management system.
  • Book resources such as court reporters, videographers, venues, and equipment as needed.
  • Confirm calendar appointments with clients daily to ensure accuracy and avoid scheduling conflicts.
  • Assist with resolving day-to-day issues and cover duties as needed.
  • Send Final Confirmations to clients and manage cancellations.
  • Maintain seamless communication between court reporters and the back office.
  • Take on special projects related to court reporter relations and uphold company standards.
  • Collaborate with management to develop and implement reporter onboarding programs.
  • Work with new student reporters to facilitate shadowing opportunities.
  • Answer incoming calls and assist clients with scheduling inquiries.
Qualifications:
  • High school diploma or equivalent; additional education or training in business administration or a related field is preferred.
  • Proven experience in a scheduling or administrative role, preferably in a legal or court reporting environment.
  • Strong proficiency in database management systems and scheduling software.
  • Excellent communication skills and the ability to interact professionally with clients and colleagues.
  • Exceptional organizational skills and attention to detail to manage multiple tasks and deadlines effectively.
  • Willingness to learn and adapt to new technologies and procedures as needed.
  • Ability to work independently as well as part of a collaborative team.
Benefits:
  • Health, dental, and vision insurance coverage.
  • Retirement savings plan.
  • Professional development opportunities.
  • A positive and collaborative work environment.