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Restaurant Operations Manager

2 months ago

Mountain City, Tennessee, United States KFC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at KFC. As an Assistant Restaurant Manager, you will be responsible for the day-to-day operations of our restaurant, ensuring that all standards are met and exceeded.

Key Responsibilities
  • Shift Management: Ensure that shift managers and team members complete their tasks, and are involved in scheduling shifts and deployment of team.
  • Customer Service: Ensure that customers have a positive dining experience and provide customer support in escalated situations.
  • Employee Management: Supervise employees, develop employees, and train new hires. Ensure that employees consistently provide excellent service and address performance issues.
  • Food Safety: Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
  • Inventory Management: Manage inventory and monitor the effective execution of company policies.
  • Financial Accountability: Optimize profit and control costs.
Requirements
  • Education: High School Diploma or GED.
  • Experience: 2-4 years supervisory experience in a fast food, quick service restaurant, food service, or retail environment, including Profit and Loss responsibility.
  • Skills: Basic personal computer literacy, ability to pass background check criteria and drug test, and reliable transportation.
  • Physical Demands: Able to tolerate standing, walking, lifting up to 50 lbs.
What We Offer
  • Competitive Starting Wages
  • 401k with Company Match
  • Health and Dental Insurance Benefits
  • Paid Vacations
  • People First Company Culture
  • Promote from Within Philosophy
  • Comprehensive Training Program