Restaurant Operations Manager

4 weeks ago


Lenoir City, Tennessee, United States Vibe Restaurants Full time

Job Summary

The General Manager is responsible for leading the restaurant team to achieve sales and profit goals while maintaining a high level of customer satisfaction. This role requires strong leadership and management skills, as well as the ability to analyze financial data and make informed decisions.

Key Responsibilities

  • Lead and manage the restaurant team to achieve sales and profit goals
  • Analyze financial data to make informed decisions
  • Develop and implement strategies to improve customer satisfaction
  • Maintain a clean and safe work environment
  • Recruit, train, and develop team members
  • Manage labor costs and control expenses
  • Monitor and maintain restaurant facilities and equipment
  • Ensure compliance with company policies and procedures

Requirements

  • Minimum of 5 years of previous food service, retail or restaurant supervisory experience
  • Proficiency in analyzing profit and loss statements and overall financial performance of restaurant
  • Demonstrated ability in recruiting and selecting team members
  • Knowledge of Labor Laws
  • Strong written and verbal communication skills
  • Initiative and assertiveness
  • Strong interpersonal skills and conflict resolution skills
  • Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
  • Passionate about hospitality and serving the guest
  • Ability/flexibility to work 50 – 60 hours per week including mornings, evenings, weekends and/or holidays
  • Ability to problem solve
  • Ability to accept feedback and willingness to improve
  • Ability to set goals, create action plans, and implement those plans
  • Ability to measure performance, subjectively and objectively
  • Cultivate attractive culture within the restaurant
  • Ambassador and representative of the culture of the brand and the mission to Serve the World Flavor

Physical Demands

  • The position will be required to lift and carry merchandise items weighing up to approximately 50 pounds and climb a ladder to reach supplies stored in overhead areas as well as to inspect for cleanliness.
  • Must have the ability to regularly stand/walk for up to ten (10) hours/day

Education

  • Minimum of High School Diploma or GED required, some College preferred

Software Skills

  • Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly

Additional Info


• Must be 18 years of age or older



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