Behavioral Health Program Coordinator

3 days ago

Sterling Heights, Michigan, United States Access Services Full time
Job Title: Behavioral Health Coordinator

Job Summary:

Under limited supervision, the Coordinator of Behavioral Health uses specialized knowledge and skills in the coordination, development, planning, implementation, and evaluation of a Behavioral Health program. Work is characterized by independent judgment and discretion in meeting program objectives.

Key Responsibilities:

  • Advocate for behavioral health treatment, disease prevention, and behavioral health promotion.
  • Prepare and administer program evaluations and audits, work directly with program auditors when necessary.
  • Provide technical and administrative support to staff; ensure that staff has documentation of outreach activities, data entry, and analysis.
  • Develop, plan, and execute needs assessment activities.
  • Ensure that information is collected for accurate and timely reporting as required by funding sources.
  • Meet all reporting requirements for all funding sources.
  • Develop, cultivate, and maintain relationships with various funding sources.
  • May create, manage, and operate within a specified budget in conjunction with the Fiscal department.
  • Prepare and deliver written and oral presentations to health care professionals, schools, parents, and community members as well as organizations and professionals working with the Arab American population and/or the area of behavioral health/disease prevention.
  • Engage in research initiatives as directed by the Manager of Behavioral Health Programs.
  • In partnership with the Communications department, direct all communications and publicity efforts for the program.
  • Follow the funding sources' requirements and CARF standards applicable to the services provided.
  • Keep abreast of new developments in the field and shares information with program staff and community.
  • Responsible for monthly monitoring of billing activities, ensure units are met, and monitor completion of source documentation.
  • Train staff on new curricula that is required by the funders for requirements in the work plan or annual plans.
  • Attend trainings and represent ACCESS at meetings and conferences as needed to fulfill funding requirements or expand current programming.
  • May provide client services and carry their own case load.
  • May support the coaching and training of staff.
  • May lead or co-facilitate clinical team meetings.
  • May oversee the daily operation of the Behavioral Health School Based Initiatives and ensure all requirements are met.
  • May provide clinical support for the Victim of Crime Act Program.
  • May assist Manager of Behavioral Health Programs with assigned tasks relevant to the program's scope of work.
  • May assist in the preparation and organization of community health events, fundraising, and training.
  • May assist in the development of a parenting and staff curriculum.
  • May provide onsite behavioral health assessment and treatment.
  • May work and assist in conjunction with the Quality Assurance Manager to ensure compliance with agencies quality assurance plan.
  • May provide clinical trainings for staff, new hires, and interns.
  • May provide presentations and trainings to community partners.
  • May plan, assign, monitor, and manage the work of others.
  • May assist with performance plans.
  • May review performance and evaluate results achieved by subordinates.
  • May coach and mentor subordinates.
  • May interpret, apply, and recommend changes to the program.
  • May balance conflicting resource and priority demands.
  • Operate standard office equipment and use required software applications.

Requirements:

  • Knowledge of advanced concepts, principles, and practices in community health.
  • Knowledge of grant and other funding sources related to the assigned functional area.
  • Knowledge of advanced concepts, principles, and practices in behavioral health.
  • Skills in operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to speak English and Arabic fluently preferred.
  • Ability to partner with other functional areas to accomplish objectives.
  • Ability to incite enthusiasm and influence, motivate, and persuade others to achieve desired outcomes.
  • Ability to interpret and apply policies and identify and recommend changes as appropriate.
  • Ability to organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write speeches and articles of publication that conforms to prescribed style and format.
  • Ability to effectively present information to managers, clients, customers, top management, public groups, and board of directors.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to work independently as well as collaboratively within a team environment.
  • Ability to handle stressful situations and provide a high level of customer service in a calm and professional manner.
  • Ability to establish and maintain effective working relationships.

Education/Previous Experience Requirements:

  • Minimum Degree Required: Bachelor's degree.
  • Master's degree or PhD preferred.
  • Required Disciplines: Behavioral Health, Social Work, Psychology, or related field.
  • At least 3 years of experience in a behavioral health environment or any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications:

  • Certification and/or Licensed Master Social Worker (LMSW), Limited Licensed Master Social Worker (LLMSW), License Professional Counselor (LPC), and/or Limited License Psychologist LLP for General Mental Health, full license required (LMSW), (LPC), (LP).
  • May require Child and Adolescent Functional Assessment Scale (CAFAS) Certification.

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