Patient Services Representative
1 day ago
OrthoCarolina is seeking a Patient Services Specialist to join our team at our OrthoCarolina Gastonia Orthopedic Urgent Care clinic location. This role will work 2 to 3 shifts per week, with flexible scheduling to accommodate our patients' needs.
Key Responsibilities- Prepare patient paperwork and collect necessary information for timely and accurate processing of patient claims.
- Answer incoming phone calls, direct calls, make appointments, and perform cashier duties as directed.
- Collect co-payments, co-insurance, and balances due from patients.
- Follow established procedures for release of medical information and FMLA/disability forms completion.
- High school graduate or equivalent required; associate or bachelor's degree preferred.
- Minimum one year experience in a medical clinic setting preferred.
- Good customer and computer skills, with working knowledge of insurance and medical terminology.
- Medical, dental, and vision insurance.
- Health Savings Account.
- Life insurance.
- Voluntary Supplemental Life.
- Voluntary Critical Illness/Accident/Hospital Indemnity.
- Short Term/Long Term Disability Insurance.
- 401(k)/ROTH Retirement Plan.
- Employer 401(k) Safe Harbor.
- 401(k) Profit Sharing Plan.
- 529 Savings Plan.
- Employee Assistance Program.
- Voluntary Wellness Program.
- Tuition Reimbursement.
- Voluntary Legal Plan/Identity Theft.
OrthoCarolina is one of the nation's leading independent academic orthopedics practices, serving North and South Carolina and the Southeast since 1922. We provide compassionate and comprehensive musculoskeletal care, including operative and non-operative care, diagnostic imaging, and rehabilitative therapy. Our physicians have specialized expertise in various areas of orthopedics, and we are committed to improving the lives of all we serve.
We are proud to offer a positive work environment that supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote a culture of teamwork throughout the organization.
OrthoCarolina is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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