Credit Account Specialist
4 weeks ago
As a Credit Representative at Edward Don & Company, you will play a vital role in ensuring the smooth operation of our business by collecting accounts receivable items and reviewing orders prior to shipment.
This position requires strong communication and organizational skills, as you will be interacting with customers, sales representatives, and other functional areas to maintain positive business relationships.
Key responsibilities include:
- Monitoring customer receivable aging and taking corrective action as needed
- Contacts customers by phone and fax to resolve past due accounts
- Maintaining documentation on all collection activities
- Obtaining approval from supervisor before accepting payment plans or partial settlements
- Placing accounts on credit hold following standard operating procedures
- Notifying sales representatives of accounts going on credit hold or being placed for collection
- Reviewing orders prior to shipping and issuing credit memos as needed
- Reconciling and resolving out-of-balance conditions
- Performing various administrative tasks as assigned
Requirements include:
- High School Diploma or GED equivalent with 1-3 years of applicable credit/collection experience
- Ability to multi-task in a fast-paced environment
- Advanced proficiency with Microsoft Office products, specifically Excel
- Ability to communicate effectively both verbally and in writing
Preferred qualifications include SAP experience, an Associate's Degree, and credit experience in a distribution or manufacturing environment.
Edward Don & Company offers a comprehensive benefit plan, including medical, dental, and vision benefits, 401(k), paid vacation, and more.
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