FreshService Administrator Lead

7 days ago


Chicago, Illinois, United States Futran Tech Solutions Pvt. Ltd. Full time

We are looking for a seasoned Network/Operations - Network Architect II to oversee our IT service management initiatives at Futran Tech Solutions Pvt. Ltd. The estimated salary for this position is ₹1,200,000 per year.

Job Summary

This role involves overseeing the management of configuration channels, user management, custom forms creation, and widgets development to enhance ITSM efficiency.

Main Job Responsibilities
  • Spearhead administration and development support for the Integrated Service Desk Management module of FreshService.
  • Design, develop, and implement custom forms, workflows, and access controls.
  • Develop and configure reports and dashboards to drive business decisions.
  • Oversee FreshService asset management, including import, configuration, and customization.

Required skills include:

  • List of essential skills for the position


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