Patient Access Specialist

5 days ago


Tavares, Florida, United States adventhealth Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at AdventHealth Waterman. As a key member of our patient access department, you will be responsible for ensuring that patients are appropriately registered for all service lines, performing eligibility verification, obtaining pre-cert and/or authorizations, making financial arrangements, requesting and receiving payments for services, performing cashiering functions, clearing registration errors and edits pre-bill, and other duties as required.

Key Responsibilities
  • Ensures patients are appropriately registered for all service lines.
  • Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill.
  • Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments.
  • Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.
  • Provides PBX (switchboard) coverage and support as needed.
Requirements
  • High School diploma or GED.
  • One year of customer service experience.
About AdventHealth

AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.



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