Guest Services Team Member

4 days ago


Albuquerque, New Mexico, United States Bosque Brewing Co. Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Services Team Member to join our team at Bosque Brewing Co. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences, ensuring seamless service, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Provide exceptional guest service, ensuring a warm and welcoming atmosphere for all patrons.
  • Manage reservations, assign tables, and coordinate with servers to ensure efficient service.
  • Answer phone calls, take orders, and process payments with accuracy and efficiency.
  • Maintain a clean and organized workspace, adhering to company standards and protocols.
  • Collaborate with team members to achieve common goals and objectives.
  • Assist with events, special occasions, and catering services as needed.
Requirements
  • High school diploma or equivalent required; prior experience in the hospitality industry preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity.
  • Basic knowledge of POS systems and reservation software.
  • Ability to work varied shifts, including weekends and holidays.
  • Valid New Mexico Alcohol Server License and Food Safety Manager Certification required.
Working Conditions

The work environment is fast-paced and dynamic, with a focus on delivering exceptional guest experiences. The employee is subject to indoor and outdoor environmental conditions, including extreme heat and noise levels.

Salary: $9.00/hour + tips



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