Sales Director

2 weeks ago

Tallahassee, Florida, United States Wyndham Corporation Full time
Job Summary

As a Sales Manager at Wyndham Corporation, you will lead sales and marketing efforts to drive revenue growth and achieve business objectives. This role requires a strong sales background, excellent communication skills, and the ability to work collaboratively with the hotel service team to provide exceptional customer service.

Key Responsibilities
  • Develop and execute sales plans to meet or exceed sales quotas and goals
  • Initiate and follow up on all leads for the hotel in all market segments/territory
  • Maintain and participate in an active sales solicitation program to include direct sales calls in the local market
  • Monitor production of all top accounts and evaluate trends within your market
  • Regularly contact existing accounts based on the tracing frequencies of the sales automation system
  • Be familiar with all OTA sales policies and selling techniques with an emphasis on maximizing Revenue per Available Room (RevPAR)
  • Have full working knowledge of sales automation system, including generating reports, entering business, blocking space and building accounts
  • Conduct professional, thorough site inspections of the hotel with clients, exhibiting key amenities and benefits of the hotel
  • Approach all encounters with guests and team members in a friendly, professional service-oriented manner
  • Participate as a team player with other key leaders and demonstrate hospitable behavior as a role model for all other team members
  • Develop trackable sales leads and LNR Production
  • Understand/Review hotel's revenue forecasts, GOP, occupancy report and ADR Goals
  • Represents hotels professionally at Community Events
  • Respond to RFP's in a timely, professional, and appropriate manner
  • Work with Revenue Manager on quoting rates (Groups and LNR's)
Requirements
  • Ability to understand and execute and support customer service standards and brand standards
  • Ability to work collaboratively with hotel service team in providing exceptional customer service
  • Superior guest and account relations skills
  • Excellent telephone communication skills
  • Strong overall sales skills and an ability to effectively negotiate and close business
  • Excellent verbal and written communication skills
  • Operational knowledge and/or appreciation of operational challenges
  • Assertive at establishing new customer relationships Exhibits self-confidence, energy and enthusiasm
  • Basic software knowledge (Microsoft Office, etc.)
  • Valid driver's license from the appropriate state
  • Action Orientation to capitalize on opportunities to secure revenue and to resolve problems independently
  • Drive for Results demonstrated in achievement of individual and property goals
  • Time Management skills to utilize available time effectively and to attend to a broad range of activities
  • Demonstrates Perseverance, pursuing objectives with energy, seldom giving up before finishing, especially in the face of resistance or setbacks, and focusing on priorities despite distractions

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