Medical Spa Front Desk Coordinator
4 weeks ago
We are a result-driven medical aesthetics company that brings together passion and expertise to help people be their best self. Our goal is to innovate and improve the medical aesthetics experience, and we strive to offer our clients the best results with the best experience possible.
We are looking for driven individuals with an entrepreneurial spirit to join our growing team. If you are excited about joining a dynamic team and are a forward-thinking, creative problem solver, you have found the right place.
The Job
As a Concierge Team Member, you will be the first and often last contact with all of our clients. Your goal will be to give those clients the best possible experience by providing exemplary customer service. You will take ownership of your work and space, making sure the workplace is ready for success – keeping it on-track, organized, informed, drama-free, and ready for any challenge.
Responsibilities
- Answering phones and patient outreach
- Scheduling appointments
- Checking patients in and out
- Communicating necessary schedule changes
- Greeting and interacting with patients and guests in the lobby
- Excellent customer service both in person and on calls
- Sales over the phone
- Customer education
- Maintaining provider schedule (bookings, downtime, education)
Benefits
- Competitive compensation with bonus opportunities and paid time off
- Medical, Dental, and Vision insurance, plus other benefits, and perks
- Discounted services & products
- Pay from $22 per hour (DOE)
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