Patient Admissions Specialist, PRN

2 weeks ago


Bel Air, Maryland, United States University of Maryland Medical System Full time
Job Overview

Company Background

At the University of Maryland Medical System, we are dedicated to enhancing the health of our community. With a legacy that dates back to 1895, our institution is at the forefront of advancements in orthopedic and neurological care. Our facility, equipped with 141 beds, serves over 3,000 patients annually, providing specialized treatment for a range of conditions including total joint replacements and spinal cord injuries.

Position Summary

In this role, you will operate under general supervision to manage scheduling, registration, pre-admission processes, and other administrative tasks, ensuring compliance with departmental standards for data management and patient selection. Responsibilities may also encompass verifying insurance eligibility, obtaining pre-certifications, and generating cost estimates.

Key Responsibilities

The following duties outline the primary functions of this position:

  • Act as the initial point of contact for patients and visitors, delivering exceptional customer service within the Patient Access and Administrative Services departments, while recognizing the unique challenges faced by patients during their visits.

Qualifications

Education and Experience

  • A high school diploma or equivalent (GED) is mandatory.
  • Preferred certifications and memberships in relevant organizations such as AAHAM or NAHAM.
  • A minimum of one year of experience in a clerical, customer service, or receptionist role, ideally within a healthcare environment; two years of experience is preferred.
Knowledge, Skills, and Abilities
  • Understanding of health insurance protocols and practices is essential.
  • Familiarity with payer requirements for referrals and preauthorization is advantageous.
  • Awareness of price transparency regulations and the ability to communicate cost estimates to patients is preferred.

Confidentiality Notice

All personal information will be handled in accordance with EEO guidelines.



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