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Patient Admissions Specialist, PRN
2 months ago
Company Overview
At the University of Maryland Medical System, we are dedicated to enhancing the health of our community. Established in 1895, our institution has been at the forefront of advancements in orthopedic and neurological care. Our state-of-the-art facility, which accommodates 141 beds, serves over 3,000 patients annually, providing exceptional rehabilitation services across a spectrum of conditions, including orthopedic injuries and neurological disorders.
Under general supervision, the role entails managing scheduling, registration, pre-admission processes, and providing guidance within the facility. This position is crucial in maintaining departmental standards for data management and patient selection. Responsibilities may also encompass verifying insurance eligibility, securing pre-certifications, and generating cost estimates for patient care.
Key ResponsibilitiesThe following duties outline the essential functions of this position:
- Act as the primary contact for patients and visitors, ensuring exceptional customer service within the Patient Access and Administrative Services areas. This role is vital in creating a supportive environment, recognizing the challenges and uncertainties patients face during their visits.
Education and Experience
Applicants must possess a high school diploma or a State High School Equivalency Certificate (GED). Preferred qualifications include certifications from relevant local organizations such as AAHAM or NAHAM. A minimum of one year of experience in clerical, customer service, or receptionist roles, ideally within a healthcare environment, is required, with two years preferred.
- Understanding of health insurance principles and practices is essential.
- Familiarity with payer requirements for referrals and preauthorization is advantageous.
- Awareness of price transparency regulations and the ability to provide patients with cost estimates for their care needs is preferred.
Additional Information
All personal information will be kept confidential in accordance with EEO guidelines.
