Merchant Services Specialist

1 week ago


Brockton, Massachusetts, United States PNC Financial Services Group Full time
Job Title: Merchant Services Advisor

At PNC, we're committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Merchant Services Advisor, you'll play a critical role in helping us achieve this goal.

Job Summary:

We're seeking a highly skilled and motivated individual to join our team as a Merchant Services Advisor. In this role, you'll work closely with Business Bankers and Treasury Management Advisors to identify payment solutions for small businesses with annual revenues exceeding $1 million. Your primary responsibility will be to develop and maintain relationships with clients, identify their needs, and recommend appropriate services.

Key Responsibilities:
  • Develop and maintain relationships with clients to meet sales objectives
  • Identify client requirements and recommend appropriate services
  • Respond to customer inquiries on internal products, services, and credit card processing activities
  • Manage, collect, and report on sales statistics
  • Interface with various sales channels to facilitate the prompt referral of leads beyond the target market
Requirements:

To be successful in this role, you'll need to demonstrate:

  • Business acumen and a deep understanding of the financial services industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Knowledge of payment solutions and financial services products
What We Offer:

PNC offers a comprehensive range of benefits to help you meet your needs now and in the future. Depending on your eligibility, you may be eligible for:

  • Medical, dental, and vision coverage
  • Employee and spouse/child life insurance
  • Short and long-term disability protection
  • 401(k) with PNC match, pension, and stock purchase plans
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance
  • A robust wellness program with financial incentives

We're committed to creating a workplace culture that values diversity, equity, and inclusion. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



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