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Automotive Service Consultant
2 months ago
We are seeking a highly skilled and customer-focused Automotive Service Advisor / Writer to join our team at Christian Brothers Automotive. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and promoting our services in a professional and honest manner.
Key Responsibilities- Customer Service: Greet every customer with hospitality and respect, presenting the best solution to properly repair their vehicle in a clear and concise manner.
- Workflow Management: Manage the store's workflow in an effective and efficient manner, ensuring that all repairs are performed to proper specifications.
- Sales and Marketing: Consistently and effectively sell our services without jeopardizing honesty and integrity, building long-term relationships between the store, yourself, and the customer.
- Teamwork: Work together as a team and assist other employees as needed, maintaining a positive attitude and team atmosphere at all times.
- Communication: Communicate on the phone in a clear and professional manner, directing, coordinating, and participating in performing customer service activities.
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- High school diploma or equivalent required
