Automotive Service Advisor
4 weeks ago
Greenway Kia at the Avenues is seeking a skilled Service Advisor to provide exceptional customer service and support in our automotive service department.
Key Responsibilities:
Greet and consult with customers to understand their needs and arrange for appropriate service
Serve as the primary point of contact for all automotive service and repair matters
Collaborate with mechanics to identify necessary repairs and provide alternatives to expensive work
Sell additional needed services
Set and manage customer expectations for service delivery
Continuously update customers on repair needs and completion times
Verify that final invoices reconcile with work performed
Requirements:
One year of dealership Service Advisor experience preferred
Proven track record of achieving exceptional customer satisfaction
Valid driver's license and good standing
Personal and professional integrity
Desire for a long-term career with a growing organization
Reynolds and Reynolds experience highly preferred
Benefits:
Competitive pay
Employee purchase and service discounts
Paid vacation
Full benefits options including medical, dental, vision, life, disability, and accident insurance
401(k) retirement savings plan
State-of-the-art facility with a professional working environment
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