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Fitness Center Operations Director

1 month ago

Madison, New Jersey, United States THE MAX Challenge Full time
Operations Manager - Fitness Center

THE MAX Challenge is a leading fitness brand that empowers individuals to achieve their wellness goals. We are seeking a highly motivated and experienced Operations Manager to oversee the daily operations of our Montclair and Madison locations.

Key Responsibilities:
  • Manage staffing, scheduling, and customer service to ensure exceptional member experiences
  • Drive revenue growth through effective sales and marketing strategies
  • Develop and maintain relationships with local businesses and organizations to promote THE MAX Challenge brand
  • Maintain a clean and safe facility at all times
  • Collaborate with the corporate team to ensure compliance with brand standards and procedures
  • Develop and implement programs to improve member retention and satisfaction
  • Manage inventory, ordering, and budgeting
  • Create and maintain a positive and supportive team culture
Requirements:
  • Minimum of 2 years of hospitality experience
  • Strong leadership and communication skills
  • Excellent customer service skills and ability to build relationships with members and staff
  • Strong understanding of fitness industry trends and best practices
  • Experience with sales and marketing strategies to drive revenue growth
  • Ability to work flexible hours, including evenings and weekends
  • Strong organizational skills and time management
  • Experience with inventory management, ordering, and budgeting
  • Passion for fitness and wellness and a commitment to helping members achieve their goals
  • Reliable vehicle for daily transportation
Compensation:
  • Competitive salary with bonus structure
  • Paid training and ongoing development opportunities
  • Health insurance and 2 weeks paid vacation after 1 year
  • Free membership and retail discounts
  • Opportunities for advancement based on performance