Training Program Specialist
1 day ago
About the Role
The American Arbitration Association Inc. is seeking a highly skilled Training Administrator to join our team. As a key member of our learning and development team, you will be responsible for analyzing training needs, developing and implementing effective training programs, and ensuring continuous improvement in our learning and development initiatives.
Key Responsibilities
- Analyze training needs and develop tailored programs to address skill gaps
- Plan and coordinate staff training and development activities
- Design and deliver engaging training using various methods (classroom, on-the-job, workshops, etc.)
- Evaluate training program effectiveness and instructor performance
- Facilitate new hire orientations and presentations
- Maintain up-to-date training materials and resources
- Serve as a knowledge expert on NYS Regulations 68 and 35D
- Provide backup support across various departments
Requirements
To be successful in this role, you will need a Bachelor's degree in Human Resources, Business Administration, Education, or a related field, plus 1-3 years of experience with employee engagement and technical training activities/programs involving standard operating procedures; or an equivalent combination of education and experience.
Preferred Skills
- Instructional Design: Knowledge of adult learning principles and the ability to design and develop effective training programs and materials.
- Facilitation Skills: Excellent presentation and facilitation skills with the ability to engage learners and adapt to various learning styles.
- Communication Skills: Strong verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences.
- Analytical Skills: Ability to analyze training needs, evaluate program effectiveness, and make data-driven decisions to improve training outcomes.
- Technology Proficiency: Proficient in using learning management systems, e-learning authoring tools, and various software applications (e.g., Microsoft Office Suite, web-based platforms) to develop and deliver training content.
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